I’m using the Client for Windows, and I installed strongDM, but nothing happened You’ll only see Search if you have access to 30 or more resources. You’ll only see the option to configure visible Datasources if you have access to nine or more resources. I don’t see the option to configure visible datasources or the Search field See the client connections page for more detail. Some clients or servers have specific requirements for connection strings. If the resource you’re trying to use has a yellow triangle, that means the remote database or server is offline. ![]() If you are using Mac or Windows OS, open the GUI. All my ports show CONNECTED, but I can’t really connect Contact your strongDM administrator to find out if there are any local system issues. This means that your Client cannot connect to any of the Gateways hosted by your organization. ![]() Also, confirm with your SSO system administrator that you have been assigned to the strongDM app in the SSO console. With Okta or another SSOĬonfirm with your strongDM administrator that they have created an account for you in strongDM, and that the account matches your email. I can't log in With EmailĬonfirm with your strongDM administrator that they have created an account for you in strongDM, and that the account matches your email. Contact your strongDM administrator to ensure you have been assigned to a Role. You are currently not assigned access to any Datasources. Double-click the downloaded DMG file to open the SDM disk image, and then drag it to the Applications folder. This can happen if you run the Client from inside the downloaded disk image (DMG) instead of from Applications. I’m using the Client for macOS, and The GUI won’t open when I click on the SDM icon To use this page, choose the scenario that best describes your situation, and see if any of the errors or questions apply to you. This page provides information on how to resolve some common problems and errors you may experience when running the strongDM Client.
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